Return Policy

At Leatherkin LLC Leather Store, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help. Please read our Return Policy carefully to understand your rights and our procedures.

1. Eligibility for Returns

You may return items purchased from us under the following conditions:

• Timeframe: Returns must be initiated within 30 days from the date of purchase or delivery.
• Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
• Proof of Purchase: A valid receipt, order confirmation, or proof of purchase must be provided.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards or store credit.
• Personalized, custom-made, or special-order items.
• Items marked as final sale or non-returnable at the time of purchase.

If you are unsure about an item’s return eligibility, please contact our customer support team before making a purchase.

3. Return Process

3.1 Initiating a Return

To initiate a return:

1. Contact our customer support team at [email protected].
2. Provide your order number and a brief description of the reason for the return.
3. Our team will provide instructions and a return authorization if your request is approved.

3.2 Packaging and Shipping

When returning an item:

• Ensure the item is securely packaged to prevent damage during transit.
• Include all original accessories, manuals, and documentation.
• Ship the item to the address provided in the return authorization.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed to your original payment method within 7 business days.
• Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

5. Exchanges

We allow exchanges for items that are defective, damaged, or incorrect. To request an exchange:

1. Follow the return process outlined in Section 3.
2. Indicate that you prefer an exchange instead of a refund.

Exchanges are subject to product availability. If the requested item is unavailable, a refund will be issued.

6. Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to an error on our part.
• For exchanges, we cover the shipping cost of the replacement item.

7. International Returns

For international orders, the customer is responsible for all return shipping fees, duties, and taxes. Refunds will be issued for the product cost only.

8. Contact Us

If you have any questions about our Return Policy or need assistance with a return, please contact us:

Leatherkin LLC
[email protected]

We value your business and strive to make the return process as smooth and hassle-free as possible.