At Leatherkin LLC, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. Please read this policy carefully to understand your shipping options and responsibilities.
1. Shipping Destinations
We ship to the following locations:
- Domestic: All Indian states and territories Orders ship from our Indian Warehouse in Mumbai.
- USA Domestic: Orders are shipped from Leatherkin LLC, located at 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States.
If a product is out of stock and the customer opts for a customized order, the shipment will be processed from our Indian Warehouse in Mumbai to ensure timely fulfillment. Thank you for your understanding and support! - International: We ship to all countries worldwide from our Indian Warehouse in Mumbai.
2. Processing Time
- Orders are processed within 1-3 business days (Monday to Friday) of receipt, excluding weekends and public holidays.
- During peak seasons or sales events, processing times may be extended. Customers will be notified of any delays.
- Delivery time 1-18 business days (Monday-Friday)
- Cuttoff Time 10:00 PM Indian Standard Time
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 1-18 business days at a flat rate of $25. Enjoy free shipping on orders over $500!
Delivery times may vary based on your location and external factors such as carrier delays or customs processing for international shipments.
4. Shipping Costs
Shipping costs are calculated based on the following factors:
- Order weight and dimensions.
- Delivery location.
- Selected shipping method.
Shipping fees will be displayed during checkout. Free shipping promotions, if applicable, will be clearly stated on our website.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. Please allow 72 hours for the tracking information to update.
6. International Shipping
For international orders:
- Duties and Taxes: Customers are responsible for paying any applicable customs duties, taxes, or import fees.
- Delivery Time: Delivery times may vary due to customs clearance procedures.
7. Delays and Lost Shipments
While we work with reliable carriers, delays may occasionally occur due to unforeseen circumstances such as weather, carrier issues, or customs inspections. If your order is significantly delayed or lost:
- Contact us at [email protected] for assistance.
- For lost shipments, we will work with the carrier to investigate and resolve the issue.
8. Undeliverable Packages
If a package is returned to us due to incorrect address information or failed delivery attempts:
- We will notify you and request updated address details.
- Reshipping fees may apply for re-delivery.
9. Damaged or Missing Items
If your order arrives damaged or with missing items:
- Report the issue to us within 30 days of delivery.
- Provide photos of the damaged package and items.
- We will resolve the issue through replacement, refund, or store credit.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
Leatherkin LLC
[email protected]
We are dedicated to providing a smooth and reliable shipping experience for our customers.